Case study

Leap boosts grid services performance by over 200% for solar+storage provider

Leap boosts grid services performance by over 200% for solar+storage provider

Case study

Leap boosts grid services performance by over 200% for solar+storage provider

Leap boosts grid services performance by over 200% for solar+storage provider

Case study

Leap boosts grid services performance by over 200% for solar+storage provider

Leap boosts grid services performance by over 200% for solar+storage provider

“With support from Leap’s software platform and team of energy market experts, we’ve translated data insights into strong performance results. Our partnership with Leap has helped Sunnova boost the value of our grid services offering for home battery customers in California.”

The Challenge


For years, Resideo managed its large residential demand response portfolio in the Texas Emergency Response Service (ERS) program using manual processes that necessitated large time commitments from its core team. Operations relied on receiving phone calls to schedule or cancel grid events, often requiring multiple Resideo team members to monitor the program after hours. Resideo faced significant strain on personnel and resources as it expanded the hours its portfolio participated in the ERS program and looked to further scale its virtual power plant (VPP) operations.

The Solution


Resideo moved its portfolio of smart thermostats participating in the Texas ERS program to the Leap platform and automated dispatching operations through Leap’s API. Integrating with Leap’s Dispatch API enabled Resideo to receive automated dispatch signals about grid events through webhook push notifications, replacing the need for manual phone calls for scheduling.


This integration helped Resideo achieve 5x year-over-year meter and revenue growth on the Leap platform from summer 2022 to summer 2023. By automating dispatch notifications, Resideo drove operational efficiencies and reduced overhead. Resideo required fewer staff to monitor market conditions and make decisions regarding event parameters, enabling the team to shift its focus from daily operations to strategy and innovation.


API integration also enabled Resideo to refine its program analysis and enhance performance evaluation. For example, Resideo leveraged real-time data and predictive analytics to make decisions about configuring thermostat settings during grid events in shoulder seasons.


Leap’s accessible developer portal and straightforward API documentation helped Resideo’s team complete its integration work smoothly and efficiently, with a single engineer finishing both the enrollment and dispatch automation components in just two development sprints (or four weeks). Resources available in Leap’s Knowledge Center, including our Event Prioritization Guide, helped Resideo to automate key decision-making processes and deepen their understanding of energy market complexities.


Partner Highlights

200+
Residential batteries enrolled on the Leap platform

> 200%
Performance improvement, 2023 year-over-year

10,800+ kwh

Energy generated for the grid through the Leap platform to date

Grid services value stack


Resource Adequacy (RA) Program


Day-Ahead Energy Program


Hour-Ahead Energy Program


Emergency Load Reduction Program (ELRP)



Get started with grid services

The Challenge


Sunnova, a leading provider of residential solar, battery storage and energy management technology solutions, offers grid services opportunities to enable battery customers to maximize the value of their systems. Sunnova sought to improve the performance of its portfolio of home batteries in the California energy market, address structural gaps in their meter nomination process and ultimately increase grid services revenue per customer.

Partner Highlights

200+
Residential batteries enrolled on the Leap platform

> 200%
Performance improvement, 2023 year-over-year

10,800+ kwh

Energy generated for the grid through the Leap platform to date

Grid services value stack


Resource Adequacy (RA) Program


Day-Ahead Energy Program


Hour-Ahead Energy Program


Emergency Load Reduction Program (ELRP)